The Agenda is online.

The submission deadline has been extended to: 7 November 2010

Workshop website online

Efficient utilization of experience is gaining in importance since expertise, "know how", applied knowledge can be assessed as one of the most important resources and the key issue for successfully competing organizations in almost every sector of economy. In the context of this workshop as well as the workshops previously held in this series, 'experience' is mainly considered as a form of knowledge obtained during the solution of problems. Therefore, similar but not identical issues from approaches developed in Knowledge Management, all aspects of the whole lifecycle of 'experience' are in the focus of this workshop: Analyzing, modeling, storing, retrieving, developing, and reusing experience are major challenges to Experience Management (EM) and hence can be in the center of contributions to this workshop. Based on these lifecycle-oriented issues, aspects of applying EM in "real world" scenarios (e.g. in manufacturing industry, commerce etc.) coming from a variety of scientific communities are as well of great interest.

Besides the traditionally strong focus of this workshop series on the design, development and integration of intelligent systems and methods for managing experience, subjects relevant in Experience Management may be contributed by different communities from computer science (e.g., aspects of collaborative/"Web 2.0" techniques in the development/use/distribution of experiences), mathematics (e.g., analysis and design of algorithms from machine learning, CBR, network analysis), social science (e.g., modeling and analysis of usage and development of experience in networks, acceptance of experience-based derived solutions), and business administration/economics (e.g. assessing the economic value of EM in enterprises).

The overall objective of this workshop is to provide an interdisciplinary forum where practitioners and researchers can exchange ideas, concepts and solutions concerning the design and implementation of Experience Management systems, present practical experiences from applications in any domain, and discuss future research directions.